/* =====================================================================
   Excelência Elevadores ABC — "Sobe e Desce" (index7, variante 7: paleta clara da v4 + elevador panorâmico que sobe e desce no herói)

   Tudo nasce do logo: fundo claro, azul-marinho como estrutura, vermelho
   só onde há ação. As duas setas do logo viram o sistema da página:
   seções "sobe" (marinho sobre branco) alternam com seções "desce"
   (branco sobre marinho), e um trilho fixo mostra a seta azul subindo e a
   vermelha descendo conforme a rolagem.
   Mobile first.
   ===================================================================== */

:root {
  /* medidas do logo */
  --navy: #002058;
  --navy-deep: #00153d;
  --navy-soft: #0b3a8a;
  --red: #e30000;
  --red-deep: #b80000;

  --paper: #f4f6fa;
  --white: #ffffff;
  --ink: #0e1626;
  --muted: #4d5a70;
  --line: rgba(0, 32, 88, 0.14);

  /* sobre marinho */
  --on-navy: #f4f6fa;
  --on-navy-muted: #b9c6e0;
  --line-on-navy: rgba(255, 255, 255, 0.16);

  --font-display: "Big Shoulders Display", "Arial Narrow", Impact, sans-serif;
  --font-body: "Instrument Sans", system-ui, -apple-system, "Segoe UI", sans-serif;

  --gutter: 20px;
  --wrap: 1200px;
  --radius: 14px;
  --nav-h: 64px;
}
@media (min-width: 768px) {
  :root { --gutter: 40px; }
}
@media (min-width: 1024px) {
  :root { --gutter: 64px; --nav-h: 72px; }
}

*, *::before, *::after { box-sizing: border-box; }
html { background: var(--paper); color: var(--ink); -webkit-text-size-adjust: 100%; }
body {
  margin: 0;
  font-family: var(--font-body);
  font-size: 1rem;
  line-height: 1.55;
  -webkit-font-smoothing: antialiased;
  overflow-x: hidden;
  background: var(--paper);
}
img { max-width: 100%; display: block; height: auto; }
a { color: inherit; }
h1, h2, h3, p, ul, ol, figure, address { margin: 0; }
ul, ol { padding: 0; list-style: none; }
address { font-style: normal; }
button { font: inherit; }
:focus-visible { outline: 3px solid var(--red); outline-offset: 3px; }
.desce :focus-visible { outline-color: var(--white); }

.skip {
  position: fixed; top: -100px; left: 16px; z-index: 100;
  padding: 10px 14px; background: var(--navy); color: #fff; border-radius: 6px;
}
.skip:focus { top: 16px; }

/* Estados controlados pelo JS */
.js:not(.reduce) .reveal { visibility: hidden; }

.wrap { width: 100%; max-width: var(--wrap); margin: 0 auto; padding: 0 var(--gutter); }

/* =====================================================================
   Setas (símbolo SVG reutilizado)
   ===================================================================== */
.arrow { display: inline-block; width: 1em; height: 1em; fill: currentColor; vertical-align: -0.12em; }
.arrow--down { transform: rotate(180deg); }

/* =====================================================================
   Tipografia
   ===================================================================== */
.eyebrow {
  display: inline-flex; align-items: center; gap: 8px;
  font-size: 0.72rem; font-weight: 600; letter-spacing: 0.16em; text-transform: uppercase;
  color: var(--navy);
}
.eyebrow .arrow { font-size: 0.8em; }
.desce .eyebrow { color: var(--on-navy-muted); }
.desce .eyebrow .arrow { color: var(--red); }

.h2 {
  font-family: var(--font-display); font-weight: 800; line-height: 1.02; letter-spacing: 0.005em;
  font-size: clamp(2.6rem, 8.5vw, 4.6rem); text-transform: uppercase;
  color: var(--navy);
}
.desce .h2 { color: var(--white); }
.h2 em { font-style: normal; color: var(--red); }
.desce .h2 em { color: #ff4a4a; }
.lead { font-size: 1.0625rem; color: var(--ink); max-width: 46ch; }
.body { color: var(--muted); max-width: 46ch; }
.desce .lead { color: var(--on-navy); }
.desce .body { color: var(--on-navy-muted); }
.split .line { display: block; }
/* Máscara do SplitText: folga para acentos das versais (Ê, É, Ã) */
.split > div { padding-top: 0.08em; margin-top: -0.08em; }

/* =====================================================================
   Botões
   ===================================================================== */
.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 10px;
  min-height: 52px; padding: 0 22px; border-radius: 999px; border: 0; cursor: pointer;
  font: 600 0.95rem var(--font-body); letter-spacing: 0.01em; text-decoration: none;
  transition: transform 0.25s, box-shadow 0.25s, background-color 0.25s, color 0.25s;
}
.btn:active { transform: translateY(1px); }
.btn--call {
  color: #fff; background: var(--red);
  box-shadow: 0 10px 26px rgba(227, 0, 0, 0.28);
}
.btn--call:hover { background: var(--red-deep); box-shadow: 0 14px 32px rgba(227, 0, 0, 0.36); }
.btn--call .arrow { color: #fff; }
.btn--navy { color: #fff; background: var(--navy); }
.btn--navy:hover { background: var(--navy-soft); }
.btn--ghost { color: var(--navy); background: transparent; box-shadow: inset 0 0 0 2px var(--navy); }
.btn--ghost:hover { background: var(--navy); color: #fff; }
.desce .btn--ghost { color: #fff; box-shadow: inset 0 0 0 2px rgba(255, 255, 255, 0.7); }
.desce .btn--ghost:hover { background: #fff; color: var(--navy); }

/* =====================================================================
   Navbar: nasce como parte do herói (transparente) e, ao rolar, vira uma
   pílula branca flutuante
   ===================================================================== */
.nav {
  position: fixed; z-index: 50; top: 0; left: 0; right: 0;
  transition: top 0.4s, left 0.4s, right 0.4s, border-radius 0.4s,
    background-color 0.4s, box-shadow 0.4s;
}
.nav__inner {
  display: flex; align-items: center; justify-content: space-between; gap: 10px;
  width: 100%; max-width: var(--wrap); margin: 0 auto;
  padding: 14px var(--gutter);
  transition: padding 0.4s;
}
.nav__brand { display: inline-flex; align-items: center; flex: none; }
.nav__brand img { width: 132px; height: auto; transition: width 0.4s; }
/* Base (celular): as seções abrem num menu suspenso sob a barra */
.nav__links {
  position: absolute; top: calc(100% + 8px); left: var(--gutter); right: var(--gutter);
  display: grid; gap: 2px; padding: 10px;
  border-radius: 16px; background: rgba(255, 255, 255, 0.96);
  -webkit-backdrop-filter: blur(14px); backdrop-filter: blur(14px);
  box-shadow: inset 0 0 0 1px var(--line), 0 24px 50px rgba(0, 32, 88, 0.22);
  opacity: 0; visibility: hidden; transform: translateY(-6px);
  transition: opacity 0.28s, transform 0.28s, visibility 0.28s;
}
.nav.is-open .nav__links { opacity: 1; visibility: visible; transform: none; }
.nav__link {
  position: relative; padding: 12px 10px; white-space: nowrap; text-decoration: none;
  color: var(--navy);
  font: 600 0.78rem/1 var(--font-body); letter-spacing: 0.14em; text-transform: uppercase;
  transition: color 0.3s;
}
.nav__link::after {
  content: ""; position: absolute; left: 10px; right: 10px; bottom: 8px; height: 2px;
  background: var(--red);
  transform: scaleX(0); transform-origin: 0 50%; transition: transform 0.35s;
}
.nav__link:hover { color: var(--red); }
.nav__link.is-active::after { transform: scaleX(1); }
.nav__cta { display: none; }
/* No celular o plantão fica sempre a um toque, ao lado do menu */
.nav__call {
  display: inline-flex; align-items: center; gap: 8px; flex: none; margin-left: auto;
  height: 42px; padding: 0 14px; border-radius: 999px; text-decoration: none;
  background: var(--red); color: #fff;
  font: 700 0.8rem/1 var(--font-body); letter-spacing: 0.12em; text-transform: uppercase;
  box-shadow: 0 8px 20px rgba(227, 0, 0, 0.28);
}
.nav__call .dot { width: 7px; height: 7px; border-radius: 50%; background: #fff; animation: pulse-w 1.8s infinite; }
@keyframes pulse-w {
  0% { box-shadow: 0 0 0 0 rgba(255, 255, 255, 0.7); }
  100% { box-shadow: 0 0 0 8px rgba(255, 255, 255, 0); }
}
.nav.is-float .nav__call { height: 38px; }

.nav__toggle {
  display: inline-flex; flex: none;
  width: 42px; height: 42px; border: 0; border-radius: 12px; padding: 0;
  background: rgba(255, 255, 255, 0.75); color: var(--navy); cursor: pointer;
  box-shadow: inset 0 0 0 1px var(--line);
  align-items: center; justify-content: center; flex-direction: column; gap: 4px;
}
.nav__toggle span {
  display: block; width: 18px; height: 2px; border-radius: 2px;
  background: currentColor; transition: transform 0.3s, opacity 0.3s;
}
.nav.is-open .nav__toggle span:nth-child(1) { transform: translateY(6px) rotate(45deg); }
.nav.is-open .nav__toggle span:nth-child(2) { opacity: 0; }
.nav.is-open .nav__toggle span:nth-child(3) { transform: translateY(-6px) rotate(-45deg); }

.nav.is-float {
  top: 10px; left: 12px; right: 12px; border-radius: 18px;
  background-color: rgba(255, 255, 255, 0.9);
  -webkit-backdrop-filter: blur(14px); backdrop-filter: blur(14px);
  box-shadow: inset 0 0 0 1px rgba(0, 32, 88, 0.08), 0 18px 44px rgba(0, 32, 88, 0.16);
}
.nav.is-float .nav__inner { padding: 6px 14px; }
.nav.is-float .nav__brand img { width: 108px; }
.nav.is-float .nav__toggle { background: rgba(0, 32, 88, 0.06); box-shadow: none; }

.nav.is-float .nav__links { left: 0; right: 0; }
.nav.is-float { top: 8px; left: 8px; right: 8px; }

@media (min-width: 768px) {
  .nav__links {
    position: static; display: flex; align-items: center; gap: clamp(14px, 2vw, 28px); min-width: 0;
    padding: 0; border-radius: 0; background: none; box-shadow: none;
    -webkit-backdrop-filter: none; backdrop-filter: none;
    opacity: 1; visibility: visible; transform: none; transition: none;
  }
  .nav__link { padding: 6px 0; font-size: 0.72rem; }
  .nav__link::after { left: 0; right: 0; bottom: 0; }
  .nav__toggle { display: none; }
  .nav__call { margin-left: 0; }
  .nav__brand img { width: 150px; }
  .nav.is-float { top: 12px; left: 16px; right: 16px; border-radius: 999px; }
  .nav.is-float .nav__inner { padding: 6px 10px 6px 22px; }
}
@media (min-width: 1024px) {
  .nav__cta { display: inline-flex; min-height: 42px; padding: 0 18px; font-size: 0.82rem; }
  .nav__call { display: none; }
  .nav.is-float .nav__cta { min-height: 38px; }
  .nav.is-float { left: max(16px, calc((100% - var(--wrap)) / 2 + 24px)); right: max(16px, calc((100% - var(--wrap)) / 2 + 24px)); }
}

/* =====================================================================
   Seções
   ===================================================================== */
.floor { position: relative; padding: clamp(112px, 17vh, 190px) 0 clamp(80px, 12vh, 140px); }
.floor.desce { background: var(--navy); color: var(--on-navy); }
.floor.sobe { background: var(--paper); color: var(--ink); }
.floor > .wrap { position: relative; z-index: 1; }

/* A troca de cor entre seções é uma emenda em degradê, não uma linha: cada
   seção começa na cor da anterior e chega à sua ao longo do próprio
   padding, onde não há texto. */
.floor:not(.floor--hero)::before {
  content: ""; position: absolute; left: 0; right: 0; top: 0; z-index: 0; pointer-events: none;
  height: clamp(110px, 16vh, 180px);
  background: linear-gradient(180deg, var(--from) 0%, transparent 100%);
}
.floor--about { --from: var(--paper); }
.floor--services { --from: var(--navy); }
.floor--process { --from: var(--paper); }
.floor--reviews { --from: var(--navy); }
.floor--roof { --from: var(--paper); }
.floor--roof::before { z-index: 1; }
.floor__head { display: grid; gap: 18px; margin-bottom: clamp(36px, 6vh, 64px); }
.floor__head .lead { max-width: 52ch; }

/* ---------- T · Herói (mobile first) ----------
   Celular: o vídeo do hall é o fundo do herói inteiro, recortado nos dois
   elevadores; o texto sobe para logo abaixo da navbar, sobre um véu claro
   que deixa as portas aparecerem embaixo. Desktop (900+): véu à esquerda. */
.floor--hero {
  min-height: 100svh;
  display: flex; align-items: flex-start;
  padding-top: calc(var(--nav-h) + clamp(40px, 8vh, 96px));
  padding-bottom: clamp(56px, 8vh, 96px);
  overflow: hidden; background: var(--paper);
}
.hero__bg { position: absolute; inset: 0; z-index: 0; background: var(--paper); }
.hero__bg img, .hero__bg video {
  position: absolute; inset: 0; width: 100%; height: 100%; object-fit: cover;
  /* v7: o poço de vidro ocupa a faixa de 60% a 86% do quadro; no celular em
     pé o quadro vertical o traz em 54–90%. Ancorar à direita mantém o
     elevador inteiro quando a tela corta as laterais */
  object-position: 72% 50%;
}
.hero__bg video { z-index: 1; opacity: 0; transition: opacity 0.8s; }
.hero__bg video.is-ready { opacity: 1; }
/* v7: o quadro já nasce na paleta (parede branca, aço, estrutura marinho e
   o ponto vermelho do painel), então sai a tinta da v6. Fica só um filete
   de papel no topo para a navbar transparente assentar */
.hero__bg::before {
  content: ""; position: absolute; left: 0; right: 0; top: 0; z-index: 2;
  height: calc(var(--nav-h) + 40px);
  background: linear-gradient(180deg, rgba(244, 246, 250, 0.7), rgba(244, 246, 250, 0));
}
/* Véu do celular: o texto ocupa a largura toda e passa por cima do poço
   marinho; o véu segura o título e o parágrafo, abre na altura dos botões
   para a cabine aparecer subindo e descendo, e funde com o papel no pé */
.hero__bg::after {
  content: ""; position: absolute; inset: 0; z-index: 2;
  background:
    linear-gradient(180deg, rgba(244, 246, 250, 0.84) 0%, rgba(244, 246, 250, 0.8) 44%, rgba(244, 246, 250, 0.66) 68%, rgba(244, 246, 250, 0.58) 78%, rgba(244, 246, 250, 0.2) 88%, var(--paper) 100%);
}
.floor--hero-video {
  padding-top: calc(var(--nav-h) + clamp(20px, 4svh, 40px));
}

.hero { display: grid; gap: 36px; align-items: center; }
.hero__text { container-type: inline-size; position: relative; }
.hero__eyebrow { margin-bottom: 14px; }
.hero__title {
  font-family: var(--font-display); font-weight: 800; text-transform: uppercase;
  /* no celular a linha de 9 letras ocupa ~19% da coluna; cresce no desktop */
  font-size: clamp(3.4rem, 19cqw, 12rem); line-height: 0.86; letter-spacing: 0.005em;
  color: var(--navy);
}
.hero__title .mask { display: block; overflow: hidden; padding-bottom: 0.06em; margin-bottom: -0.06em; }
.hero__word { display: block; }
.hero__word--down { color: var(--red); }
.hero__lead { margin-top: 18px; font-size: 1rem; max-width: 44ch; color: var(--ink); }
.hero__actions { display: grid; gap: 10px; margin-top: 22px; }
.hero__trust { display: flex; align-items: center; gap: 10px; margin-top: 18px; font-size: 0.875rem; color: var(--muted); }
.stars { color: var(--red); letter-spacing: 0.08em; font-size: 0.95rem; }
.hero__badge {
  position: absolute; z-index: 3; right: var(--gutter); bottom: 28px;
  display: none; align-items: center; gap: 10px;
  padding: 10px 14px; border-radius: 999px; background: #fff; color: var(--navy);
  font: 600 0.74rem/1 var(--font-body); letter-spacing: 0.1em; text-transform: uppercase;
  box-shadow: 0 10px 24px rgba(0, 32, 88, 0.18);
}
.hero__badge .dot {
  width: 9px; height: 9px; border-radius: 50%; background: var(--red);
  box-shadow: 0 0 0 0 rgba(227, 0, 0, 0.5); animation: pulse 1.8s infinite;
}
@keyframes pulse {
  0% { box-shadow: 0 0 0 0 rgba(227, 0, 0, 0.5); }
  100% { box-shadow: 0 0 0 10px rgba(227, 0, 0, 0); }
}
@media (min-width: 480px) {
  .hero__actions { display: flex; flex-wrap: wrap; gap: 12px; }
}
@media (min-width: 900px) {
  .floor--hero { align-items: center; padding-bottom: clamp(72px, 12vh, 140px); }
  .floor--hero-video { padding-top: calc(var(--nav-h) + clamp(40px, 8vh, 96px)); }
  /* v7: o texto fica sobre a parede branca do próprio quadro, e o elevador
     no terço direito, fora da coluna do título. Com o quadro centrado, o
     poço cai entre ~60% e ~90% da largura de 4:3 (1024×768) a 16:9; ancorar
     mais à direita o puxaria para cima do parágrafo */
  .hero__bg img, .hero__bg video { object-position: 50% 50%; }
  /* Véu claro à esquerda, mais leve que na v6: a parede já é clara, então
     ele só uniformiza os feixes de sol atrás do texto e funde com o papel
     embaixo. O elevador fica com a cor cheia */
  .hero__bg::after {
    background:
      linear-gradient(180deg, rgba(244, 246, 250, 0) 0%, rgba(244, 246, 250, 0) 70%, var(--paper) 100%),
      linear-gradient(90deg, rgba(244, 246, 250, 0.72) 0%, rgba(244, 246, 250, 0.55) 34%, rgba(244, 246, 250, 0.18) 52%, rgba(244, 246, 250, 0) 60%);
  }
  .hero__title { font-size: clamp(4.2rem, 24cqw, 12rem); }
  .hero__eyebrow { margin-bottom: 22px; }
  .hero__lead { margin-top: 26px; font-size: 1.0625rem; }
  .hero__actions { margin-top: 26px; }
  .hero__trust { margin-top: 22px; }
  /* v7: o herói passa de uma tela em notebook, e no pé o selo ficava abaixo
     da dobra. Agora ele sobe para a linha do sobretítulo, à direita, na
     borda do conteúdo: o plantão é visto junto com o título */
  .hero__badge {
    display: inline-flex;
    top: calc(var(--nav-h) + clamp(40px, 8vh, 96px) - 6px); bottom: auto;
    right: max(var(--gutter), calc((100% - var(--wrap)) / 2 + var(--gutter)));
  }
}
@media (min-width: 1024px) {
  .hero__badge { top: calc(var(--nav-h) + clamp(56px, 9vh, 110px) - 6px); }
}

/* ---------- 1 · A empresa (desce) ---------- */
.about { display: grid; gap: 40px; }
.about__text { display: grid; gap: 22px; }
.stats { display: grid; grid-template-columns: repeat(2, 1fr); gap: 12px; margin-top: 12px; }
.stat {
  padding: 18px 16px; border-radius: 12px;
  background: rgba(255, 255, 255, 0.06); box-shadow: inset 0 0 0 1px var(--line-on-navy);
}
.stat__num {
  display: block; font: 800 2.6rem/1 var(--font-display); color: #fff; letter-spacing: 0.01em;
}
.stat__num sup { font-size: 0.5em; vertical-align: top; color: #ff4a4a; }
.stat__label { display: block; margin-top: 6px; font-size: 0.72rem; letter-spacing: 0.14em; text-transform: uppercase; color: var(--on-navy-muted); }
.about__media {
  position: relative; border-radius: var(--radius); overflow: hidden; background: #2a3a5e;
  box-shadow: 0 30px 60px rgba(0, 0, 0, 0.35);
}
.about__media img { width: 100%; aspect-ratio: 2 / 3; object-fit: cover; object-position: center top; }
.about__caption {
  position: absolute; left: 14px; right: 14px; bottom: 14px;
  padding: 12px 14px; border-radius: 10px; background: rgba(255, 255, 255, 0.94); color: var(--navy);
  font-size: 0.82rem; line-height: 1.4;
}
.about__caption strong { display: block; font: 800 0.95rem/1.1 var(--font-display); text-transform: uppercase; letter-spacing: 0.04em; margin-bottom: 3px; }

/* ---------- 2 · Serviços (sobe) ---------- */
.services { display: grid; gap: 14px; }
.card {
  position: relative; display: grid; gap: 10px; align-content: start;
  padding: 26px 24px 28px; border-radius: var(--radius); background: #fff;
  box-shadow: inset 0 0 0 1px var(--line), 0 2px 0 rgba(0, 32, 88, 0.04);
  transition: transform 0.35s, box-shadow 0.35s;
}
.card:hover { transform: translateY(-4px); box-shadow: inset 0 0 0 1px var(--line), 0 24px 44px rgba(0, 32, 88, 0.14); }
.card__mark {
  width: 40px; height: 40px; border-radius: 12px; display: grid; place-items: center;
  background: rgba(0, 32, 88, 0.08); color: var(--navy);
}
.card__mark .arrow { width: 18px; height: 18px; }
.card h3 { font: 800 1.55rem/1 var(--font-display); text-transform: uppercase; letter-spacing: 0.01em; color: var(--navy); margin-top: 6px; }
.card p { color: var(--muted); font-size: 0.95rem; }
.card--24h { background: var(--navy); color: var(--on-navy); box-shadow: none; }
.card--24h .card__mark { background: var(--red); color: #fff; }
.card--24h h3 { color: #fff; }
.card--24h p { color: var(--on-navy-muted); }
.card__link {
  display: inline-block; margin-top: 8px; text-decoration: none;
  font: 800 1.7rem/1 var(--font-display); letter-spacing: 0.02em; color: #fff;
}
.card__link:hover { color: #ff4a4a; }
.card--media { padding: 0; overflow: hidden; background: var(--navy); min-height: 240px; }
/* A foto preenche a célula sem ditar a altura da linha */
.card--media img { position: absolute; inset: 0; width: 100%; height: 100%; object-fit: cover; object-position: center 30%; }

/* ---------- 3 · A visita (desce) ---------- */
.process__grid { display: grid; gap: 40px; }
.steps { position: relative; display: grid; gap: 22px; padding-left: 58px; }
.steps__rail {
  position: absolute; left: 19px; top: 20px; bottom: 20px; width: 2px;
  background: var(--line-on-navy); border-radius: 2px; overflow: hidden;
}
.steps__fill { position: absolute; inset: 0; background: var(--red); transform: scaleY(0); transform-origin: 50% 0%; }
.step { position: relative; display: grid; gap: 4px; }
.step__num {
  position: absolute; left: -58px; top: 0;
  width: 40px; height: 40px; border-radius: 50%; display: grid; place-items: center;
  font: 800 1rem/1 var(--font-display); letter-spacing: 0.02em; color: var(--on-navy-muted);
  background: var(--navy); box-shadow: inset 0 0 0 2px var(--line-on-navy);
  transition: color 0.3s, box-shadow 0.3s, background-color 0.3s;
}
.step.is-on .step__num { color: #fff; background: var(--red); box-shadow: inset 0 0 0 2px var(--red), 0 0 0 5px rgba(227, 0, 0, 0.18); }
.step h3 { font: 800 1.45rem/1.05 var(--font-display); text-transform: uppercase; letter-spacing: 0.01em; color: #fff; padding-top: 8px; }
.step p { color: var(--on-navy-muted); font-size: 0.95rem; }
.step--key h3 { color: #ff4a4a; }
.plaque {
  align-self: start; display: grid; gap: 14px;
  padding: 28px 26px 26px; border-radius: var(--radius); background: #fff; color: var(--navy);
  box-shadow: 0 30px 60px rgba(0, 0, 0, 0.3);
}
.plaque__label { display: inline-flex; align-items: center; gap: 8px; font-size: 0.7rem; letter-spacing: 0.2em; text-transform: uppercase; color: var(--red); font-weight: 600; }
.plaque__text { font: 700 1.5rem/1.15 var(--font-display); text-transform: uppercase; letter-spacing: 0.01em; }
.plaque__sign { font-size: 0.82rem; color: var(--muted); }

/* ---------- 4 · Avaliações (sobe) ---------- */
.reviews__head { display: grid; gap: 22px; }
.score { display: flex; flex-wrap: wrap; align-items: center; gap: 12px 16px; }
.score__num { font: 800 3.4rem/1 var(--font-display); color: var(--navy); }
.score__stars { color: var(--red); letter-spacing: 0.1em; font-size: 1.2rem; }
.score__meta { flex-basis: 100%; font-size: 0.9rem; color: var(--muted); }
.reviews { display: grid; gap: 12px; }
.review {
  display: grid; gap: 14px; align-content: space-between;
  padding: 24px 22px; border-radius: var(--radius); background: #fff;
  box-shadow: inset 0 0 0 1px var(--line);
}
.review p { font-size: 1rem; color: var(--ink); line-height: 1.5; }
.review footer { font-size: 0.74rem; letter-spacing: 0.14em; text-transform: uppercase; color: var(--muted); }
.review footer::before { content: "★★★★★ "; color: var(--red); letter-spacing: 0.06em; }

/* ---------- C · Contato (desce, com a cobertura ao fundo) ---------- */
.floor--roof { background: var(--navy-deep); overflow: hidden; }
.floor--roof .floor__bg { position: absolute; inset: 0; z-index: 0; }
.floor--roof .floor__bg img { width: 100%; height: 100%; object-fit: cover; object-position: center 40%; opacity: 0.35; filter: saturate(0.4); }
.floor--roof .floor__bg::after {
  content: ""; position: absolute; inset: 0;
  background: linear-gradient(180deg, rgba(0, 21, 61, 0.55) 0%, rgba(0, 21, 61, 0.85) 60%, var(--navy-deep) 100%);
}
.contact { position: relative; z-index: 1; display: grid; gap: 40px; }
.contact__text { display: grid; gap: 18px; }
.contact__phone {
  display: inline-block; text-decoration: none;
  font: 800 clamp(2.4rem, 9vw, 3.6rem)/1 var(--font-display); letter-spacing: 0.02em; color: #fff;
}
.contact__phone:hover { color: #ff4a4a; }
.contact__hours { display: inline-flex; align-items: center; gap: 10px; color: var(--on-navy); }
.contact__hours .dot { width: 10px; height: 10px; border-radius: 50%; background: var(--red); animation: pulse 1.8s infinite; }
.contact__address { color: var(--on-navy-muted); line-height: 1.6; }
.contact__address a { color: #fff; }

.form {
  display: grid; gap: 14px;
  padding: 26px 22px 24px; border-radius: var(--radius); background: #fff; color: var(--ink);
  box-shadow: 0 30px 60px rgba(0, 0, 0, 0.35);
}
.form__title { font: 800 1.7rem/1 var(--font-display); text-transform: uppercase; letter-spacing: 0.01em; color: var(--navy); }
.field { display: grid; gap: 6px; }
.field span { font-size: 0.72rem; letter-spacing: 0.14em; text-transform: uppercase; color: var(--muted); font-weight: 600; }
.field input, .field textarea {
  width: 100%; padding: 12px 14px; border: 0; border-radius: 10px;
  background: var(--paper); color: var(--ink); font: inherit;
  box-shadow: inset 0 0 0 1px var(--line);
}
.field textarea { resize: vertical; min-height: 96px; }
.field input:focus, .field textarea:focus { outline: 0; box-shadow: inset 0 0 0 2px var(--navy); }
.form .btn { width: 100%; margin-top: 6px; }
.form__note { font-size: 0.78rem; color: var(--muted); text-align: center; }

/* ---------- Rodapé (sobe) ---------- */
.footer { padding: 28px 0 calc(28px + env(safe-area-inset-bottom, 0px)); background: var(--paper); box-shadow: inset 0 1px 0 var(--line); }
.footer__wrap { display: grid; gap: 14px; }
.footer__logo { width: 170px; }
.footer__meta { font-size: 0.8rem; color: var(--muted); line-height: 1.6; }

/* =====================================================================
   Tablet e desktop
   ===================================================================== */
@media (min-width: 640px) {
  .services { grid-template-columns: repeat(2, 1fr); }
  .reviews { grid-template-columns: repeat(2, 1fr); }
  .stats { grid-template-columns: repeat(4, 1fr); }
}
@media (min-width: 900px) {
  .hero { grid-template-columns: minmax(0, 0.62fr) minmax(0, 0.38fr); gap: 56px; }
  .about { grid-template-columns: minmax(0, 1.1fr) minmax(0, 0.9fr); gap: 64px; align-items: center; }
  .about__media { max-width: 420px; justify-self: end; }
  .services { grid-template-columns: repeat(3, 1fr); }
  .process__grid { grid-template-columns: minmax(0, 1.15fr) minmax(0, 0.85fr); gap: 64px; align-items: start; }
  .plaque { position: sticky; top: calc(var(--nav-h) + 24px); }
  .reviews { grid-template-columns: repeat(3, 1fr); }
  .reviews__head { grid-template-columns: minmax(0, 1.2fr) minmax(0, 0.8fr); align-items: end; }
  .score { justify-content: flex-end; text-align: right; }
  .contact { grid-template-columns: minmax(0, 1fr) minmax(0, 0.9fr); gap: 64px; align-items: start; }
  .form { padding: 30px 28px 28px; }
  .footer__wrap { grid-template-columns: auto 1fr; align-items: center; }
  .footer__meta { text-align: right; }
}
@media (min-width: 1024px) {
  .floor { padding: clamp(150px, 20vh, 220px) 0 clamp(110px, 14vh, 170px); }
  .floor--hero { padding-top: calc(var(--nav-h) + clamp(56px, 9vh, 110px)); }
}

/* =====================================================================
   Movimento reduzido
   ===================================================================== */
@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { animation-duration: 0.001ms !important; transition-duration: 0.001ms !important; }
  .steps__fill { transform: none; }
  .step__num { color: #fff; }
}